It's Easy and Simple to Order on Pronto

Tutorial - Click to Expand

Pickup & Delivery are easy at Pronto Home Delivery. Here’s how

  • STEP 1
    • Find and select the stores we service on our Pickup order page.
    • Note the Store Location and Ambassador’s Name.
  • STEP 2
    • Place your Pickup order from selected stores with Pronto Ambassador as the “Alternate Pickup Person”.
  • STEP 3
    • Now just forward the emails you receive from the stores to Pronto.

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Here is how we get started.
  • Visit prontohomedelivery.com and click on the Account icon at the top right of the screen. It looks like a person’s head.
  • Click on “Create New Account”.
  • Complete the form with User Name (same as your email), password, and zip code. We will check the zip code to ensure you are in our delivery area.
  • Once the New Account form is complete, just click on Register.
  • That’s it!
  • You will receive an email asking for confirmation of your information. Once it is confirmed, you are ready to set up your personalized choices on your account.
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Here is the page to enter your personal choices:

    • Account
      • Name, phone number, where you want items delivered.
    • Subscription
      • We have plans for everyone.
      • You subscribe – you save.
      • So check out the options offered.
    • Preferred Delivery Day and Slot
      • Next choose your preferred day and time slot for delivery.
      • We will make every effort to accommodate your choices.
    • Order History
      • Check your Order History to see both current and past orders.
    • Registered Email Addresses
      • Here you can let us know if you have ordered from retailers using a different email address from your Pronto Account email address.
      • That way we know the retail order is yours.

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  • All right!!
  • Now that you are registered and have your account set up, it’s time to let Pronto get to work for you.
  • Go to the Pickup order page.
    • The information you indicated on your account for delivery address will automatically fill in.
    • And all you do is:
      • Select and confirm your delivery address and day/time slot.
      • Select the available retail stores from the Pronto delivery area
      • Note the retail store addresses and Ambassador name

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  • This is your Pronto Pickup & Delivery payment page.
  • Do you want us to unpack your delivered orders?
    • If so, check the Unpack box here.
  • Check your preference – either Subscription or Non-Subscription Delivery.
  • Hey, you want to tip your Pronto Ambassador?
    • Just add the tip here.
    • Ambassadors keep 100% of the tips earned.
  • Payment is made through PayPal for safety and security!

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  • Want to check the status of your Pronto Pickup & Delivery order?
  • Here are two ways to do so:
    • Order History (from the Menu) or
    • Order Confirmation email sent to you.
Any comments about your experience with your Pronto Ambassador or the retail stores can also be left in the Order History page Hear Audio
  • When you order with the selected retailers:
    • First – order merchandise on your store account
    • Second – select “Pickup Free”
    • Last – designate “Pronto Ambassador” as the Pickup Person
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  • You will receive emails from the chosen retailers verifying order information
    • Please forward ALL of these to orders@prontohomedelivery.com
    • Give the requested delivery date in the message text, using MM/DD/YYYY format
      • For example, 12/22/2019 for December 22, 2019
      • This allows us to coordinate order information, including our designation as the Pickup Person for your retail order
    • Of course, any missing or incorrect product items should be directed to your retailer on your order
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  • Pronto will Pickup & Deliver your orders and provide you with tracking information to check your delivery in real-time!
  • So Relax!!
    • On your selected delivery date, your Pronto Team is on the move to Pickup & Deliver to you.
Your only decision now is:  How to spend all the time you have saved!!! Hear Audio